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The Salvation Army Family Store & Donation Center

3.6(90)· Google3.6 out of 5 from 90 reviews (Google rating)Thrift Store
Closed · opens 9:00 AM
(800) 728-7825 Directions satruck.org

Quick facts

The Salvation Army Family Store & Donation Center is a thrift store at 1491 Division Ave S in Grand Rapids, MI, open Mon–Sat from 9:00 AM. Call +1800-728-7825 for details.

Address
1491 Division Ave S, Grand Rapids, MI 49507
Phone
+1800-728-7825
Hours today
9:00 AM – 7:00 PM

About The Salvation Army Family Store & Donation Center

The Salvation Army Family Store & Donation Center is a thrift store at 1491 Division Ave S in Grand Rapids, MI. It sells used goods and offers in-store shopping, on-site services, and clothing recycling. The store is listed as suitable for a quick visit and accepts credit and debit cards. Delivery is not available, so shopping takes place in person.

The store’s donation-and-resale model supports The Salvation Army’s Adult Rehabilitation Centers. According to the organization, donated goods are sold at its Family Stores, with proceeds funding help for people struggling with drugs and alcohol. This connects the store’s secondhand sales to the organization’s rehabilitation work.

The location has a wheelchair-accessible entrance and wheelchair-accessible parking. Its listed attributes also identify it as LGBTQ-welcoming and a transgender safe space. On Google, it has a 3.6-star rating based on 90 reviews.

Known for

  • Used goods and in-store shopping
  • Donation sales supporting adult rehabilitation
  • Clothing recycling
  • Wheelchair-accessible entrance and parking
  • LGBTQ-welcoming and transgender safe space

Google rating breakdown

94 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★40
  • 4★13
  • 3★16
  • 2★8
  • 1★17

What people mention

Topics counted across Google reviews.

  • remodeling×4
  • cleanliness×4
  • helpful staff×4
  • rehab×3
  • closed×3
  • gems×2
  • rotation×2
  • selection×2
  • good finds×2
  • value for money×2

People also search for

What reviewers say elsewhere

  • “Handicap parking is far from door. Then was hard to get in store and no elevator to other floors 😔”

    — Connie Vander Plaats, October 2, 2026 · google

  • “They have really let their selection dwindle. Shelves are almost bare, prices are high. One can almost buy new for some of their prices.”

    — Matthew Lake, September 18, 2026 · google

  • “It was my first time at this other location. And the lady at the register was making disgusted face's at me and my daughter. The lady was also very racist. And did not wanted to sell my a piece of clothing 😓”

    — Alicia Duenas, September 15, 2026 · google

  • “Shame on you guys. Advertised a special pop up event had people waiting an hour to get in for NOTHING. There was no special set up. It was the basic store maybe you added some new stuff for it but all I saw was junk clothing marked up in…”

    — Amanda Silber, August 21, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Nearby places

Within walking distance

The Salvation Army Family Store & Donation Center — frequently asked

Is The Salvation Army Family Store & Donation Center open on Mondays?
Yes — The Salvation Army Family Store & Donation Center is open Monday from 9:00 AM to 7:00 PM.
Where is The Salvation Army Family Store & Donation Center?
The Salvation Army Family Store & Donation Center is at 1491 Division Ave S, Grand Rapids, MI 49507.
What is the phone number for The Salvation Army Family Store & Donation Center?
You can reach The Salvation Army Family Store & Donation Center on +1800-728-7825.

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